MMG
Customer Satisfaction Feedback
CR-MKT-05/1
MUANG MAI GUTHRIE PUBLIC COMPANY LIMITED
CUSTOMER SATISFACTION FEEDBACK 		2025
COMPANY NAME:
SURNAME: FIRST NAME:
POSITION: Email:

How would you rate the following topic for Muang Mai Guthrie Public Company Limited?
1. Product Quality 5 Point
Very
Satisfied 		4 Point
Satisfied 		3 Point
Neutral 		2 Point
Dissatisfied 		1 Point
Very
Dissatisfied
1.1 Product Quality




1.2 Respone to quality problem




1.3 Quickness to provide solutions to quality problems




1.4 Packaging




1.5 Accuracy of Certificate of analysis





2. Shipment
2.1 Compliance to shipping instruction




2.2 Advice of shipments detail




2.3 Flexible of Delivery Time, Quantity, Grade etc.




2.4 On-time delivery





3. Shipping documentation
3.1 Timing of shipping documents presentation




3.2 Accuracy of shipping documents and Invoice




3.3 Overall Appraisal





4. Communication
4.1 Ease of contacting MMG (Email, Tel., Skype, Etc.)




4.2 Quick response to Quotation and Order Confirmation




4.3 Overall Appraisal




How would you compare MMG with any other company? Better Similar Worse
Quality:


Shipment:


Shipping documentation


Price


Overall Service


What other aspects should MMG improve to better meet your expectation?
Comments, if any
The feedback from you is strictly confidential, only for our internal purpose for future improvement.
Thank you very much for your support.
Muang Mai Guthrie Public Company Limited
12/11/2018
บันทึกนี้จัดเก็บไว้ที่ MKT
เป็นเวลา 3 ปี